We know our Pediatric Care parents often have children with them or waiting at home, and we’re committed to making the purchase process as smooth and efficient as possible. All repeat Pediatric patients at Solevo are automatically entered into an accelerated line once they check in at the reception desk. The Pediatric Patient Care Consultant will be notified of the caregiver’s arrival, and this specialist has responsibility for ensuring a smooth checkout process.
Should it be the initial consultation for the caregiver, or if the caregiver otherwise requires a detailed discussion with a staff pharmacist, this consultation will take place prior to starting the purchase process. When possible, the Pediatric Patient Care Consultant will join the pharmacist for this discussion in Solevo’s sensory-friendly room. Children are invited to remain in this room with dim lighting and soft furniture while the caregiver completes the purchase process in the dispensing area.